---
title: 💳 Can I Get a Refund After Purchasing a Nostro Evaluation Challenge?
description: I've just purchased a Nostro Markets Evaluation Challenge, but I have changed my mind - can I get a refund?
---

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1. [Knowledge Nostro](https://help.nostromarkets.com/en/articles?hsLang=en)
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# 💳 Can I Get a Refund After Purchasing a Nostro Evaluation Challenge?

No — Nostro operates a **strict no-refund policy**.

Because our challenges are **digital products**, the trading account is **created and issued instantly at checkout**. Once the purchase is completed, the system automatically:

- Creates the trading account
- Assigns it to your dashboard
- Generates login credentials
- Allocates the account on our trading servers

Due to this automated process, **the account cannot be reversed or removed once issued**, which means refunds cannot be provided.

#### **Important**

This policy also applies if:

- You selected the **wrong challenge**
- You **forgot to apply a discount code**
- You **made an error during checkout**
- You **changed your mind after purchasing**

For this reason, it is very important to **carefully review your purchase before completing checkout** to ensure you are selecting the correct challenge and are ready to proceed.

#### **Summary**

✔ Nostro challenges are **digital products issued instantly**

✔ Once issued, **accounts cannot be reversed**

✔ **All purchases are final and non-refundable**

Please make sure you are **100% certain before completing your purchase**.

- [Challenge Rules](https://help.nostromarkets.com/en/articles/challenge-rules?hsLang=en)
- [How it works](https://help.nostromarkets.com/en/articles/how-it-works?hsLang=en)
- [Billing & Payout](https://help.nostromarkets.com/en/articles/billing-payout?hsLang=en)
- [Account](https://help.nostromarkets.com/en/articles/account?hsLang=en)
- [FAQs](https://help.nostromarkets.com/en/articles/faqs?hsLang=en#main-content)

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