---
title: 📧 How to contact Nostro support?
description: How to contact Nostro support
---

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1. [Knowledge Nostro](https://help.nostromarkets.com/en/articles?hsLang=en)
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# 📧 How to contact Nostro support?

If you need assistance with your Nostro account, the best way to contact our support team is through our **email ticket system**.

#### **Contact Method**

📧 **support@nostromarkets.com**

Simply send an email describing your issue, including any relevant details such as:

- Your account email address
- Account number (if applicable)
- A clear description of the issue
- Screenshots if helpful

Providing as much information as possible helps our team investigate and resolve your request faster.

#### **Response Times**

Our support team works continuously to assist traders and aims to respond to all support requests **within 48 hours**.

#### **Important Note**

Nostro support is **not handled through social media channels** such as Instagram, Discord, Telegram, or Twitter/X. These platforms are used for announcements and community updates only.

For any account-related issue, please always contact us through:

📧 **support@nostromarkets.com**

This ensures your request is properly logged, tracked, and resolved by our support team.

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