⏱ How Long Do Payouts Take?
Once a payout request is submitted, it is placed into a processing queue and reviewed in chronological order.
Each payout must go through a manual review by our risk team before it is approved and processed.
Why Reviews Are Required
The review process ensures that:
-
All platform rules have been followed
-
No restricted trading behaviour occurred
-
The system has not missed any issues during automated monitoring
Some accounts can take longer to review, particularly if they involve:
-
High trading volume
-
Large numbers of trades
-
Extensive historical trading data
Because of this, review times may vary from account to account.
Expected Processing Time
We aim to process all payouts within 1–5 working days.
However, this timeframe is a target rather than a guaranteed processing time, as the review process depends on the complexity of each account.
Summary
✔ Payouts are processed in queue order
✔ Every payout undergoes manual risk review
✔ High-volume accounts may take longer to review
✔ Target processing time: 1–5 working days