⚠️ What Happens If My Dashboard Shows Different Information Than My Trading Account?

Your trading platform (MT5) is always the main source of truth for your account.

Your Nostro dashboard displays trading data by receiving updates from the trading platform through automated systems. In rare cases, there may be short delays in synchronisation between MT5 and your dashboard.

🔄 Why This Happens

The Nostro dashboard receives trading data through API communication with the trading platform. Occasionally this connection can experience short delays, which may cause the dashboard to temporarily display information that is slightly behind the live platform.

This can affect things such as:

• Account balance

• Equity

• Drawdown figures

• Open trade information

📊 Which One Should I Trust?

Always rely on the MetaTrader 5 trading platform for the most accurate and real-time information about your account.

The MT5 platform is where:

• Trades are executed

• Stop losses are triggered

• Equity is calculated

• Drawdown limits are enforced

❗ Important

Dashboard delays do not void rule breaches or equity changes.

If a rule is breached on the trading platform, it will still be considered valid even if the dashboard update appears slightly later.

⚡ Quick Summary

✔ MT5 is the main source of truth for your account

✔ Dashboard data may experience short synchronisation delays

✔ Always monitor your trading platform for real-time information

✔ Dashboard delays do not invalidate rule breaches or equity changes