💰 Understanding Payout Request Status at Nostro

When you request a payout at Nostro, your request goes through a review and processing system before any funds are sent. During this process, your payout may receive different statuses depending on the outcome of the review.

These statuses apply to both trader payouts and affiliate payouts.

Below is an explanation of what each payout status means.

❌ Declined

A Declined payout means your payout request has been temporarily denied for the current payout cycle, but the balance is not removed from your account.

What happens next:

• Your requested payout amount is returned to your challenge profit or affiliate balance

• The payout request button will be disabled for 14 days

• Your trading account and challenge progression remain unchanged

You will be able to request the payout again once the next payout cycle begins.

🚫 Rejected

A Rejected payout means the payout has been permanently denied and removed from your balance.

What happens next:

• The payout amount is deducted from your challenge profit or affiliate balance

• No funds are sent

• The payout request is fully closed and marked as resolved

A payout may be rejected for reasons such as:

• Rule violations discovered during review

• Compliance or verification issues

• Suspicious trading activity

✅ Approved

An Approved payout means your payout has successfully passed the review process.

What happens next:

• The payout amount is deducted from your challenge profit or affiliate balance

• The request is approved for manual payment processing

• Our accounts team will process the payment using your selected payout method

Please note that approval does not automatically send the payment instantly, as all payments are processed manually by the Nostro team.

✏ Adjusted (Edited)

In some cases, a payout may be Adjusted or Edited by the admin team.

This means the original payout request has been manually modified before being processed.

What happens next:

• The original requested amount is removed from your balance

• A new payout amount is set by the admin team

• The updated amount will be processed for payment

This may occur in situations such as:

• Corrections to payout calculations

• Bonus adjustments

• Penalties or rule-based modifications

📊 Payout Transparency

Every payout action is logged in the system to ensure transparency and accountability.

This includes:

• The payout status

• The action taken (Approved, Declined, Rejected, Adjusted)

• The date of the decision

• Any optional admin notes explaining the reason

These updates will also be visible inside your Nostro dashboard.

⚡ Quick Summary

✔ Declined – Temporary denial, funds returned to balance, next request available in 14 days

✔ Rejected – Payout permanently denied and removed from balance

✔ Approved – Payout approved and sent for manual payment processing

✔ Adjusted – Payout amount modified before processing

This system ensures that all payouts are handled fairly, transparently, and in accordance with Nostro’s trading rules and compliance requirements.